FAQs

FAQs

Frequently Asked Questions

Our servers are based in Switzerland’s Premier Data Center, STACK (formerly known as SafeHost).
STACK is certified by Swiss quality standards.

Back-ups are performed daily, and the retention default period is one month. However, customers can request longer retention periods at an additional charge.

Customer data is stored on our servers in Switzerland.

Yes, PeopleWeek offers a fall-back data center, which is also located in Switzerland.

Yes. Only the HCM module (the “People” module) is obligatory. All other modules are optional. You only pay for the modules you use. You can also add modules over time as your organisation’s needs evolve.

License fees include software licenses, hosting, back-up, support, and upgrades.

It depends on the complexity of the implementation (e.g. number of modules, number of entities, the size of the employee population, integrations with third party platforms) and the quality of your existing people data. In general, a simple implementation takes 4 to 8 weeks and a complex implementation 12 to 16 weeks.

PeopleWeek is Software as a Service (SaaS). This approach means that the system’s core design and configuration are standardized (despite there being many configurability options), thereby making deployments and new releases easy for our customers as no testing is needed on their end.

Yes, this is very easy to do. In addition, each user can select their preferred user interface language. PeopleWeek is currently available in English, French, German, Italian, Portuguese and Spanish.

PeopleWeek does not provide a trial version. Whilst the system is very intuitive, it is also rich in functionality. As such, PeopleWeek offers personalized demos of the system, which also has the benefit of being interactive and enabling potential clients to ask questions. If, after a demo of the system, your organisation is potentially interested in purchasing PeopleWeek, it is possible to have access to a client test demo version of the system in order to take a deeper look at the functionality

Yes. Peopleweek has a mobile app for iOS and Android.

Yes. Our clients’ user interface is customisable with their logo and colours (primary and secondary colours). Configurations can also be different by entity if required.

PeopleWeek clients can choose their own prefix (using the PeopleWeek domain URL).

Most functionalities can be configured at an entity level. This means that PeopleWeek is a very flexible platform for organisations with multiple entities that have different HR practices.